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We made sure we have a module for every part of your ServiceNow release process.
We made sure we have a module for every part of your ServiceNow release process.
We made sure we have a module for every part of your ServiceNow release process.
4 min read
February 17, 2025
For years, AutomatePro has been at the forefront of test automation, helping enterprises streamline and scale their testing processes. But as we take our next big leap forward, we’re not just evolving—we’re redefining what’s possible. Today, I’m excited to introduce AutomatePro+, our first Gen AI-powered feature and a significant milestone in our evolution as an AI-first company.
Why We’re Focused on AI Now
The reality is, we’ve always been an AI company—we just didn’t fully realize it. As far back as 2018, we were having internal discussions about how to leverage AI to transform the way businesses approach testing. Over the years, we’ve incorporated AI in various ways, but with the rapid advancements in Gen AI, the moment to go all in has arrived.
The landscape of enterprise software is shifting, and the way organizations build, test, and deploy software needs to shift with it. Historically, test automation required significant setup, maintenance, and technical expertise—challenges that slowed innovation and digital transformation programs. AI removes the friction that has long been a barrier to true test automation adoption.
But what truly sets us apart is how we’ve approached this shift. We didn’t just look for ways to drop AI into our product—we started by listening. We engaged with our customers to understand their biggest challenges, and only then did we apply technology to create real solutions. AutomatePro+ was designed with a people-first approach, ensuring that AI works for you, not the other way around.
What is AutomatePro+?
AutomatePro+ leverages Agentic AI to make test automation effortless. Instead of writing scripts or manually configuring test cases, you can simply describe your requirements in natural language, and AI does the rest. This means:
Just as ServiceNow has positioned itself as the ‘control tower of Agentic AI,’ AutomatePro+ is the control tower of enterprise cloud platform DevOps and Test Automation. It provides enterprises with an intelligent, AI-powered solution that streamlines testing, accelerates releases, and ensures seamless upgrades—all while reducing risk and operational overhead.
Chris Dauw, Chief Product & Revenue Officer, shared, “AutomatePro+ isn’t just about making testing easier—it’s about redefining how enterprises manage their entire DevOps lifecycle. By integrating Agentic AI, we’re ensuring that businesses can innovate faster, reduce operational risk, and stay ahead of industry shifts”. Dauw added, “This is just the beginning of our AI-driven roadmap. Over the next several months, we will embed AI into every layer of our platform, making software development and deployment frictionless.“
Accelerating AI-Driven Digital Transformation
In a world where businesses are racing to keep up with AI advancements, manual processes simply won’t cut it anymore. AutomatePro+ enables faster, more cost-efficient digital transformation by removing bottlenecks in testing and deployment. Enterprises can now execute transformation initiatives with greater speed and fewer resources—unlocking the full potential of AI-powered platforms like ServiceNow.
What This Means for Our Customers
With AutomatePro+, our customers will no longer be bogged down by the tedious, manual aspects of test automation. Instead, they’ll be empowered to focus on innovation, strategy, and delivering value faster. The impact of this shift includes:
Imagine a future where testing is no longer a roadblock, but an invisible, seamless process that accelerates development cycles instead of slowing them down. That’s what we’re building.
More Than Just Test Automation: Enabling AI Transformation
AutomatePro+ isn’t just about making ServiceNow upgrades faster and less risky—it’s about enabling enterprises to stay on the latest version of ServiceNow so they can unlock the power of the platform’s AI features, including Agentic AI, RaptorDB, DataFabric, and AI-enabled workflows.
