eBook: Self Evaluation: Keep ServiceNow up to date

Overview

In the fast-paced world of ServiceNow, staying current with platform upgrades is critical to maintaining efficiency, security, and scalability. Yet dedicating the time and resources needed can be a major challenge, especially if you’re relying on manual processes to test your entire ServiceNow environment.

To help you prepare for the next ServiceNow release, we’ve created a self-assessment checklist. This tool enables you and your team to score your upgrade processes against key readiness factors, including test coverage, customisations, integrations, and compliance.

Each section of the scorecard will help you identify gaps in your upgrade processes and provide actionable recommendations to address them—empowering your team with the insights needed to achieve faster, smarter, and more reliable upgrades every time.